The stages™ Options window provides pre-set Customization.
'Central Station Name' is entered into Auto Process and Email Templates when the [CentralStationName] variable is used.
Default Time Zone to display.
The User will be automatically logged out of the application after a period of time with no activity.
The User will be automatically logged out of the application after a period of time with no activity.
The user will be given a warning period prior to being logged out.
This message will display when a user logs into an inactive Stages Server. The message is entered in Rich-text format.
When a new Devices is entered it will default to this Out of Service Category.
Timer Tests will be given an extra period of time to report before Stages generates the Late Time Test event. Enter the number of minutes.
Timer Test Information entered for a device automatically schedules the timer test Expected Event
This is the number of seconds the Auto Feed process will wait for an Operator's workstation to lock an account before giving it to a different Operator. The number must be between 12 and 60 seconds. Default is 20 seconds. The Auto Feed process must be stopped and restarting when changing this parameter.
Contacts are automatically given a the Default Contact List Type when they are entered.
The length of time that a Site Group Contact SMS PIN is valid before changing the PIN
The length of time after the SMS PIN has been given before the SMS interface will prompt for the PIN again
If only one time zone is serviced, all new sites will be assigned to this time zone.
Allows Wildcards in the PIN/Code Word search fields
Determines whether the Office Time will display in the Status Bar.
The path pointing to where the Voice Recording files are stored
The days a Follow Up assigned to a Service Rep will stay on the Pending Follow Up list until expiring and generating the Late Follow Up Event.
Determines whether the Print Copy flag is available on Report Distributions. When selected on a Site/Site Group, the Report will be sent to a network printer.
Multiple Contacts can have the same PIN.
If a Site Name is entered and a Signal comes in for an Unknown account, Signal Processing will create a new Site/Device with the Site Name. The new Device will follow rules such as Xmit Code Control (assigning the Site to a Site Group) and the stages™ Option - New Device OOS Category.
The Site Name entered here will default into the Xmit Code Control Create Sites function.
SIA and CID formats send in Previously Reported Signals. By default, these signals are not processed, but can be turned on.
When turned on, only one user can perform Site Data Entry at a time. Other users will open the Site Data Entry window in View Only mode.
The Alarm Dispatch Window will timeout after this many Seconds of inactivity.
Inactivity Warning time. The user will be given a warning message for this many seconds after the Timeout seconds has expired.
This Operator Action will be generated when a Site is retrieved on the Alarm Dispatch Window. The Dispatch Operator Action is used to generate Alarm Statistics.
Selecting this option will remove the "Dial and Verify" buttons from the Dispatch Call List and Manual Dial windows.
Enter the Method to Verify PINs.
Blind = Blind Entry
List = Select from the list
Changing this Option will require that all users exit stages™ and then Log in.
This allows an operator to verify pin when the account is locked by another operator.
Set the maximum number of lines displayed at one time in Recent History on the Alarm Dispatch window. Operators can override this in their Operator Preferences.
Set the maximum number of lines displayed at one time in History window opened from the Alarm Dispatch and Site Data Entry windows. Operators can override this in their Operator Preferences.
The Status Change window will only appear when the incoming signal is received by a point not currently in alarm.
Selecting this option will display the Code Words on the Alarm Dispatch window.
Selecting this option will display the Device Type on the Alarm Dispatch window.
If an operator takes no action on an account in alarm in the time frame entered here, the operator will be added to the No Operator Action list viewable from the stages™ Summary.
The Status Change Message can be changed, otherwise the default message will appear.
Selecting this option will activate the Operator Owns Alarm features used in the Alarm Buffer Operator window. These functions are not compatible with Auto Feed.
This will define how Fax Phone numbers will be translated into an Email Address.
For Example: [Phone]@FaxService.Com will generate an Email to 7141234567 where (714) 123-4567 is the Fax phone number.
This will include the Phone # in the subject of the email sent to the fax service. This is required by some fax services.
This Email Address will be used when sending emails from the Central Station unless otherwise specified.
Text to display at the end of all outgoing emails.
Set the Default Test Category for devices placed On Test. This can be changed at operator discretion.
Set the Default Test Category for devices placed On Test from History. This can be changed at operator discretion.
Set the Default Test Category for devices placed On Test from SMS messages.
Set the maximum number of days a device can be placed On Test.
Set the maximum number of days a device can be placed on Runaway.
If an account receives a number of signals ('Runaway Count') within a time frame ('Runaway Minutes'), the account will display the 'Runaway Message'. This does not actually put the account into runaway, it only informs the operator.
If an account receives a number of signals ('Runaway Count') within a time frame ('Runaway Minutes'), the account will display the 'Runaway Message'. This does not actually put the account into runaway, it only informs the operator.
If an account receives a number of signals ('Runaway Count') within a time frame ('Runaway Minutes'), the account will display the 'Runaway Message' in the Recent History title bar. This does not actually put the account on runaway, it only informs the operator.
The maximum days to keep information in the IVR Call State table.
Define which tab is active by default in the Device Tests window. Options include 'All', 'List', 'Excp', 'Events'
Allows a user to place the Device on test from the Data Entry window.
A warning will be generated if the validated Code Word / PIN does not have the proper authority item to place the device on test.
Enter the time in minutes that the Dealer web should automatically log out for inactivity.
Set the Test Category for all devices placed On Test from the External Application.
A password can be entered to access any account using the Customer External Application.